FREQUENTLY ASKED QUESTIONS
- What makes you different from other logo designing services?
- The first factor that makes us different from other online designing services is that we respect our clients. Majority of online companies don't respect their clients and they try to attract them with scamming tactics such as offering them fake money back guarantee or conditional money back guarantees, etc.
However, we, at Logo Pearl, never offer our valued clients any sorts of fake guarantees or benefits. We are utterly confident in the quality of work we offer. Therefore, we offer our clients genuine guarantee and services. As they say, you have to experience it to believe it. Place an order with our service with complete peace of mind and if you don't like the preliminary concepts you can always ask for a complete refund
- When should I expect to see the initial drafts of my logo?
- Our team of expert designers is quite proficient in the art of graphics designing. They are fast, reliable and efficient in offering timely service to our clients, like you. So, rest assured your initial concepts will be delivered to you within 3 business days from the day you order.
- How soon do you start working on a new project?
- We, at Logo Pearl, have a team of dozens of highly creative designers. Each designer is assigned with a different project. As soon as you place an order with our online service, we will immediately assign one of our creative designers to your project
- Do you really offer unlimited revisions or it is just a gimmick?
- Beauty lies in the eyes of the beholder. We are completely aware of the fact that each individual has a different perspective. The logo designs that we create may look immaculate to us but it is not necessary that the client may have the same perspective. This is why we offer our clients free unlimited revisions service so that they can get the beauty they wish to seek in their company's logo.
- What if I am not satisfied with your design? Will you offer a refund?
- We are utterly and absolutely confident in our work. However, we understand that every client has his/her own idea in mind which they sometimes not able to properly define, due to that they can't get the design they seek. If you feel dissatisfied with the initial logo concepts you can ask for a refund. However, your refund request will be deemed void if you have approved the initial designs and asked for revisions.
- Can I suggest my own ideas for the logo and have you polish it up for me?
- You bet! Your suggestions and ideas are what help us craft a piece of art work exactly according to your liking. You have the rights to suggest your own ideas to our highly creative designers through the order form. Our highly experienced designers will review the instructions and incorporate it in your logo design.
- Will I receive the ownership of my paid logo design?
- Of course, once you have purchased the approved logo design from us, all the copyrights belonging to the logo will be transferred to you. Logo Pearl will not claim any sorts of rights over the design which is sold to the client.
- How will you deliver my logo?
- Once you have finalized a logo design, it will be sent directly to your email that you provide us through the order form. Therefore, it is very important that you provide us with your correct email address.
- What types of software you use for logo designing?
- We use Adobe Illustrator since it is the most ideal graphics designing software for logo designing. It has most advanced vector based features. However, our expert designers are proficient at using other software as well such as Adobe Photoshop, Freehand, Corel, Flash, etc.
- Is there any benefit of choosing a package?
- Yes of course there is, not one but many benefits in choosing a package. Many startup businesses require matching stationery designs and business/visiting cards other than a logo design for their brand. By choosing a package you will be able to get all these essentials at once, thus saving a lot of money. Moreover, you will also be able to enjoy other more free benefits as well such as Additional free concepts, etc.
- Do I have to pay any extra or hidden charges for my logo design order?
- Absolutely Not! Logo Pearl never deducts any sorts of hidden charges from its valued clients. Our services and numerous packages are transparent.
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